Frequently asked questions

That the account belongs to the person it claims to be and, for the Verified trader, that the history comes from a real connected account. The badge is not an endorsement by the Network and does not guarantee results.

Verified trader (identity and MT4/MT5 history), Influencer for free courses, Verified creator to sell courses and Licensed analyst, for those with a professional registration such as CNPI.

In Settings › Request verification. Choose the type, fill in the details, attach the requested document and accept the verified profile rules. When the selfie check by a partner is switched on, it will be requested at this step.

Being 18 or older, two-step verification turned on, a public and complete profile, activity in the last 30 days and no serious sanction in 6 months. The Verified trader also needs an MT4/MT5 account connected for 90 days and 50 recorded trades. To sell, tax details.

Nothing. Verification is free. No one on the team charges to verify; any offer of a paid badge is a scam.

An administrator reviews each request and replies within [DEADLINE] business days. They can approve, reject or ask for more information.

You receive the reason. Fix what was missing and apply again after 30 days. If you think there was a mistake, you can appeal via the link in the notification.

Yes: for false information, scams, promising profits, selling signals, selling or handing over the account, or serious rule violations. Badges are reviewed once a year. Changing the @ requires a new review.

Any adult and any community. The Influencer badge helps people trust your content.

Only verified creators, with confirmed identity and registered tax details. If the course recommends assets, the licence required in your country is needed.

Yes. In Settings › My purchases, tap Request refund within 14 days (European Union, EEA and United Kingdom) or 7 days (Brazil and other countries) of purchase. The money goes back to your card and access to the course ends immediately.

The connection only uses the investor password, which can read data but cannot trade or withdraw. Never share your main password.

No. MT4/MT5 records cannot be changed by anyone; you can only add a note. Manual records are labelled as manual and can be edited.

Analyses are locked when published, with date, time and price, to prove they came before the move. You can add updates.

18 for full access. From 13 to 17, in youth mode, with authorisation and an account linked to a guardian. Children under 13 cannot create an account.

With the Create community button. You need to be 18 or older, have two-step verification and an account at least 30 days old.

Only people you tagged with @. The reshare always shows "Reshared from @you", and you get a notification (you can turn it off in Settings › Notifications).

It's a scam. Don't reply, tap Report on the message or content and block the person (⋯ menu on their profile). The team never asks for passwords, codes or money.

Tap Report in the item's menu; for a profile, use the ⋯ menu on the profile. The report is anonymous to the reported person, and you get a notification when it has been reviewed. For a message report, up to 20 messages of the conversation are sent unencrypted to the moderators.

Yes. New messages (texts, photos, videos and voice messages) are end-to-end encrypted: only people in the conversation can read them, not even the Network's team. To open your chats on another device, you use a 6-digit PIN.

You can create a new PIN, but encrypted messages you already received can no longer be read. The Network does not store your PIN and cannot recover it.

On the person's profile, tap ⋯. Block: you stop seeing each other's content, following each other and exchanging messages. Mute: you keep following, but stop seeing their posts and/or stories in your feed. Nobody is notified. To undo, go to Settings › Blocked and muted.